Privacy Policy

When you shop at Sootheforlife.com, you are entrusting us with your personal information. We value that trust and are committed to protecting your privacy and security. First and foremost, we will not sell or share your personal information with other companies for their own marketing purposes. You can control your preferences at any time by contacting us at support@sootheforlife.com. For more details on how we use and protect your data, please read our privacy policy below.

What We Collect

A minimum amount of personal information is collected in order to fulfill your purchase and provide necessary follow-up, such as:

  • Name

  • Size(s)

  • Contact information, including email address

Please note that we do not collect or store your financial information. All transactions are processed securely through third-party payment service providers (such as Shopify Payments or PayPal) that specialize in encryption and security technology.

You may also choose to provide us with optional information (such as demographic details or how you heard about us). This helps us improve your shopping experience, but you are not required to provide it.

What We Do With Your Information

We use your personal information to fulfill your order and provide you with high-quality products and services. This may include contacting you by email, phone, or mail, depending on the information you have provided. Additionally, we may use your information for:

  • Internal record keeping

  • Improving our products and services

  • Sharing important consumer information with you

  • Meeting legal and regulatory requirements

We do not send spam. On rare occasions—no more than twice a year—we may send you a promotional email with special offers or other information that may interest you. These emails always include an opt-out link so you can unsubscribe at any time.

We may also use customer information in aggregate to optimize our website and tailor it to your interests.

Vendors, Consultants, and Other Third-Party Service Providers

We may share your personal data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information. These third parties are bound by contracts that safeguard your data and ensure they cannot use it for their own purposes. They also commit to protecting the data and retaining it only as long as instructed.

The categories of third parties we may share personal information with include:

  • Payment processors

  • Order fulfillment service providers

  • Website hosting and cloud computing services

  • Data storage and analytics providers

  • Communication and customer support tools

  • Advertising and marketing partners (only to perform services on our behalf)

  • Social networks and customer review platforms

  • Government entities (when legally required)

We only share personal information with these third parties for the purposes described in this Privacy Policy, and never for their own marketing use.

Controlling Your Personal Information

You can request access to, correction of, or deletion of the personal information we hold about you by contacting us at +1 (213) 757-0561 or support@sootheforlife.com.

We will respond in accordance with applicable data protection laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

California residents have additional rights to request disclosure of the categories of information we collect and to request deletion of their personal data. To exercise these rights, please contact us using the details above.

Security

We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we use physical, electronic, and administrative safeguards. All financial transactions are securely processed offsite by third-party payment providers (such as PayPal or Shopify Payments) that comply with PCI DSS (Payment Card Industry Data Security Standards).

How We Use Cookies and Other Non-Personal Data

In addition to personal information, we may collect non-personal data through cookies and similar technologies. A cookie is a small file placed in your browser to help us better understand how visitors use our site and to improve your shopping experience. Cookies do not give us access to your computer or any personal information beyond what you choose to share.

When you visit Sootheforlife.com, cookies may track interactions such as the products you view. We also use third-party services (such as Google Analytics) that may collect your IP address, cookie identifiers, and browsing activity. This helps us understand which content our visitors prefer.

We do not sell or share cookie data with other parties, nor do we use it for remarketing campaigns on other websites.

Managing Cookies: Most browsers (e.g., Chrome, Safari, Edge) accept cookies by default, but you can adjust your browser settings to decline cookies if you prefer. Please note that some website functions may not work properly if you disable cookies. In some regions, you may also see a cookie banner on our site that allows you to manage your cookie preferences directly.

If you prefer not to use the website, you may also place orders by calling us at +1 (213) 757-0561.

Links to Other Websites

This Privacy Policy applies only to Sootheforlife.com. We are not responsible for the privacy practices of other websites that may be linked on our site. We encourage you to review the privacy policies of any external sites before providing personal information.

Updates to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page before taking effect.

Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us:

Sootheforlife
Email: support@sootheforlife.com

Phone: +1 (213) 757-0561